If you are contacting with questions about placing an order for, or our supply of Glucagon-like Peptide or Semaglutide medications, also known as GLP1 medications, brands such as Wegovy, Mounjaro, Ozempic, Zepbound, Saxenda and others, please note: Due to ongoing challenges in the marketplace with these medications, we are prioritizing existing customers to ensure continuity of care, and those with select insurance plans where Amazon Pharmacy is the exclusive online Pharmacy provider. Please check with your insurance plan.

Please refer any questions or concerns about your medication to your insurance provider at the number on the back of your insurance member ID card, or your healthcare provider directly.

Our Customer Care Representatives do not have additional information on your prescription or this update.