After you've signed up for PillPack by Amazon Pharmacy, there are a few things you can do to ensure your transition is seamless.

1. Let your doctors know that PillPack by Amazon Pharmacy is your preferred pharmacy — they can call, fax, or electronically prescribe your prescriptions to us directly.
2. If you’re low on any of your medication, please call us at 855-745-5725. Our team will find the best solution to get you the medication you need.
3. We send you a confirmation email when you sign up — click the link to confirm your email address. This will give you access to your online account and allow us to send important medication updates to you via email.
4. Please add hello@pillpack.com to your email address book so you never miss an update.

Note: Prescriptions for controlled substances can only be accepted via E-Scribe